TESTIMONIALS
My apartment has been managed by ROI Property for 3 years now, and I don't have to worry about anything, other than checking my bank account to verify my rental income. There was a problem with the bathroom shower, and they fixed it quickly.
ROI Property Management has been outstanding. They manage my condo and consistently go above and beyond. John, the owner, and his team are professional, responsive, and genuinely care about both the property and the tenants. Any issues are handled quickly and thoroughly. I highly recommend John and his team at ROI Property Management.
ROI is pretty responsive to my requests. They also vet prospective tenants thoroughly helping to ensure no issues. I changed from another property management company earlier this year and I'm very happy with my relationship with ROI Property Management.
Steve Wright has been amazing to work with! He's always professional, friendly, and quick to help whenever something comes up. You can tell he really cares about the tenants and makes sure everything runs smoothly.
As remote property owners, we have relied on ROI's property management services for nearly four years. We have been consistently impressed with their professionalism and responsiveness. They have handled tenant placement, leasing, and maintenance expertly.
ROI Property Management has been outstanding! Steve and the maintenance staff are professional, responsive, friendly, and truly care about their tenants. They handle all my requests as efficiently as possible, giving me peace of mind and great returns. Highly recommend!
ROI has consistently been thorough in providing qualified tenants to rent my property.
I've been renting with ROI Property Management since 2021. I started out living with my dad in one of the units, and in 2023 I was lucky enough to rent my own apartment in the same complex, thanks to an awesome landlord, Steve!
ROI has managed my apartment complex for several years now. While there were a few minor issues at the start, they've all been sorted out smoothly and professionally. Steve Wright the manager at East Gate has done a good job communicating with us tenants and responding to needs.
Eastgate Apartments in Triangle, VA, has been a fantastic place to live for me. The apartments are comfortable and well-maintained, and the location is super convenient, offering easy access to everything you need.
At Insurance One Group, we have the pleasure of working with ROI Property Management and seeing firsthand how dedicated they are to their clients. They go above and beyond to ensure their properties are well-managed.
I've had the pleasure of working with John at ROI Property Management for several years, and I can confidently say he's one of the best in the business. He's always professional, incredibly responsive, and truly takes pride in his work.
I have been a tenant for over 3 years, initially moving in before ROI purchased the apartment I lived in. I can tell you they are the best! Their team is responsive, attentive, and very professional. The lead, Steve Wright, is always available, friendly, and took exceptional care of my family and me.
East Gate Apartments has the best crew with Steve Wright, the property manager, and Tim, the maintenance foreman! They work excellently together, making sure all repairs and improvements are addressed in a timely manner.
ROI Property Management has managed our townhome in Northern Virginia for over a year. John and Maria are very helpful and professional in all they do, from helping to get the property ready to rent, to ensuring inspections are done properly.
John and his team at ROI have been great for us. They have been managing our several rentals throughout NOVA and have been providing great service and value. Their team is nice, accessible and available for all routine and emergencies whenever needed. Highly recommend ROI for all your property management needs.
John, Maria, and the whole team at ROI have been super helpful in managing our rental property. They have made a normally stressful thing smooth sailing! Great communication and follow through. I would definitely recommend them.
I lived at East Gate apartments for two years and saw many different property managers, however the newest property manager has been great! I had a problem with my kitchen sink/dishwasher a couple months ago and both the property manager and maintenance team resolved it quickly.
Tim our maintenance guy and Steve, our property manager make a GREAT team. Tim is a dedicated worker and goes above and beyond when it comes to getting the job done!
I couldn't be happier with the decision to entrust my property to ROI Property Management. Their professionalism, expertise, and dedication to customer satisfaction have made them an invaluable partner in managing my property.
ROI Property Management manages an investment condominium property for me in Northern Virginia. Jon and his team have been nothing but professional and a pleasure to work with. Everyone has been very responsive to any questions and requests. I look forward to continuing to work with them.
East Gate is a pretty good place to live. And since East Gate has updated their property management team, things have been going much smoother. Tim is great and actually takes care of maintenance requests. And Steve does a good job with communicating to the residents.
Tim is the BEST maintenance man you could ask for. I've lived here for several years and when Tim became the maintenance man he made life so much easier for me. Anytime I have a maintenance issue he fixes it immediately.
ROI manages 10 of my properties. I continually get the highest rates for rentals and the best quality tenant in record time. John and his team give the care and attention that other companies are not capable of. The maintenance team has repairs done in a timely and professional manner.
I've lived in East Gate Apartments for 5 years now and had my fair share of experiences with the maintenance team, but our new team member Tim is awesome. He's very professional, attentive, and gets the job done in a timely manner.
I've lived at Eastgate throughout three managerial changes. Ever since Steve was made the property manager, things took a turn for the better. Communication from management to tenant was way prompter and more concise.
Working with ROI is off to a great start. Their handyman Tim's evaluation of the house, and the eagle eye of their leasing agent Lee, has made the first steps of renting our place so much less overwhelming than they would otherwise be.
ROI Team is in the business of property management to simply AMAZE their clients! You really get First Class service and a very high level of professionalism with this company. John, you are a great leader, and it is a pleasure to work with you.
ROI was so helpful to me as a tenant. They answered all my questions in a timely manner and made sure that I felt comfortable in my new rental. I can't recommend them enough! Maria is phenomenal and has solved every issue I've faced in a timely and professional manner. She is amazing!
ROI is an efficient management company. I handed my rental property to them in January, and it was rented out in just a few weeks. I am very happy with their professionalism and the ability to produce quick results. Highly recommended!
Steve is excellent at taking care of all my needs and concerns at my current residence!
Tim responded quickly to an urgent and unexpected request to repair a leak from our shower. He was aware of our situation and told us everything we needed to know. If you have Tim responding to your service request, you are in great hands!
Professional, responsive and do quality work. I am a new landlord; I signed up with ROI in the spring of 2021 and I couldn't be happier.
Tim and ROI Property Management are so wonderful! They have been so responsive to our requests for help and repairs, and Tim has fixed things so quickly and professionally each time! We are so grateful! Thank you!
I've been living at East Gates for almost 2 years now. It's a nice location, in between Woodbridge and Stafford. It's very safe here. The manager is very helpful and responsive.
Maria and Tim are the best. They have both been so helpful in the immediate response to my house rental's needed repairs. Your family's safety is their priority as they are always there to coordinate support, no matter the time. Thank you for all you do.
This 5 star review is for Tim! He is THE BEST maintenance person. ROI has a great tech now and should give him a raise to ensure that man stays because he is excellent! Thank you Tim for helping so much and teaching us so we know how to do the little things too! Amazing work!
The service is incredible. The manager took all the time to explain and show me the apartments with great patience. The apartments look good.
I needed a property manager and chose ROI. I worked with Lee and was able to get both properties rented in no time. Maria was helpful in navigating the system. If you need help managing properties in the DMV, call ROI.
